FAQ

About user guide

These web hosting and e-mail userguides stored in this folder is for most daily operation use.
Most of the userguide requires you to be administrator(s) to perform the task, not normal E-mail user.
There is still many more features not yet document in but it will be too many to put in and refer.
There are 9 major usage user guide and please download the respective user guide for your needs to refer.
The server had spam feature and if you having problem receving e-mail a day or more, you will need to refer spam user guide to retrieve your e-mail needed.
You will need to had acrobat reader installed in order to view user guide.

If you are having problem accessing e-mail cannot send and receive, please check your system connectivity to Internet that it can access web site such as yahoo.com
Please refer to how to read webmail user guide to check if your e-mail quota is full.
If the e-mail quota is not full and you use e-mail software to read and sent e-mail, our support limitation including phone only for people using e-mail software Outlook Express for Winxp and Windows mail for Vista only.
Please run Windows mail for vista or Outlook Express for WinXP, under tool, accounts, select the correct e-mail account for this web hosting server to click remove and refer to user guide on configure e-mail software again.